Safe Gaming

97bet Responsible Gaming — Keep Entertainment Just That

Gaming is about fun, relaxation, and excitement — it should never become a burden. 97bet believes responsible play is part of a happy life. We are always by your side to keep you safe.

18+
Adults Only
24/7
Support Services Active
5
Protection Tools Available
100%
Voluntary Limit Setting

Responsible Gaming Principles

The Foundation of a Safe and Enjoyable Gaming Experience at 97bet

Set a Time Limit

Decide how long you'll play each day before you start. 97bet offers a session timer and daily limit feature that will automatically stop you when your time is up.

Set Your Budget in Advance

Only play with money you can afford to lose without it affecting your daily life. Set a deposit limit to keep your spending in check.

Play for Fun

Gaming is entertainment, not a source of income. Play to enjoy yourself, not under pressure to win. Responsible play is the path to real enjoyment.

Don't Hesitate to Take a Break

Don't let anger or frustration after a loss push you into playing more. Step away, clear your head. 97bet has self-exclusion and cooling-off options available.

Keep Gaming Away from Minors

Make sure minors in your household cannot access your device or account. Keep your password secure.

Talk to Someone You Trust

Talk openly with your family about gaming. If the people close to you are worried, listen to them carefully. Relationships come first.

What is Responsible Gaming?

Responsible Gaming means enjoying online gaming or betting as a controlled, mindful form of entertainment. At 97bet, we believe every player has the right to have fun — but never in a way that negatively impacts their financial, mental, or family life.

Online gaming and Sports Betting are growing interests for many people in Bangladesh — and that's perfectly normal and healthy, as long as it stays within limits. Responsible gaming means setting those limits yourself and committing to stick to them.

97bet provides a range of tools and features to support responsible play. We want you to feel fresh every session, stop when you choose, and keep gaming enjoyable every time.

Keep in Mind: Responsible gaming is not a sign of weakness — it is the mark of a mature and smart player.

Signs of Problem Gaming

It can be hard to notice when normal entertainment has crossed into problematic behaviour. Watch out for these warning signs:

  • Continuing to play beyond your budget, or placing larger bets to try to recover losses
  • Thinking about gaming so much that it affects your work, studies, or sleep
  • Hiding or lying to family or friends about gaming
  • Repeatedly trying to stop gaming but failing
  • Turning to gaming as the only way to cope with stress, loneliness, or depression
  • Borrowing money or dipping into savings to fund gaming

If you notice any of the signs above in yourself, do not hesitate — contact our support team. We are ready to help.

97bet's Responsible Gaming Tools

97bet offers a range of powerful tools to help you keep your gaming controlled and safe. All tools are completely optional and can be activated at any time from your account settings.

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. Once the limit is in place, you won't be able to deposit beyond that amount.

Daily LimitBDT 500 / BDT 500
Weekly LimitBDT 2000 / BDT 3500
Monthly LimitBDT 5000 / BDT 12000

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, you'll get an automatic alert and the session will end.

Cooling-Off Period

If you feel like you need some time away, you can set a cooling-off period anywhere from 24 hours to 6 weeks. Your account will be temporarily locked during this time.

Self-Exclusion

For a longer break, self-exclusion is available from 6 months up to 5 years. During this period, access to your account will be completely blocked.

Reality Check

You will receive pop-up notifications at set intervals letting you know how long you have been playing and how much you have won or lost.

Practical Tips for Healthy Gaming

Building a few simple habits goes a long way toward responsible gaming. These tips are drawn from the advice of 97bet's experienced team and gaming specialists.

1
Set a budget before you play

Before each session, decide the maximum amount you're willing to spend that day. Once you've reached that amount, stop playing and wait for your next session.

2
Never play on impulse

After a loss, the urge to "play a little more to make it back" driven by frustration or anger is the most dangerous trap. If your emotions aren't in check, it's best not to play at all that day.

3
Take regular breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water, and get some fresh air. It keeps your mind sharp and helps you make better decisions.

4
Play With a Clear Head

Avoid gaming when you are tired, after drinking, or late at night. Your judgement is impaired in these situations and the risk of poor decisions increases.

5
Do not make gaming your only form of entertainment

Spend time with friends and family, go out, pursue hobbies. Gaming is just one small part of life — not all of it. A well-rounded lifestyle is the real key to happiness.

6
Withdraw your winnings

Do not put all your winnings straight back into bets. Withdraw a set amount — it makes the joy of winning feel real.

Minor Protection

You must be at least 18 years old to register and play any game on 97bet. This is a strict policy with no exceptions.

  • An NID or passport number is required for age verification during registration
  • KYC verification is mandatory for any account flagged as suspicious
  • Use parental control software on your device
  • Your account password should not be shared with other family members
  • Any account opened by a minor will be closed immediately and all transactions will be cancelled

For Parents: If you suspect your child is using 97bet, contact our support team immediately. We will take action within 24 hours.

Where to Get Help

Gaming addiction is a real issue and you do not have to face it alone. 97bet is always here for you — and can point you toward professional support when you need it.

  • 97bet Live Chat Support: Chat with our Bangla-speaking support team anytime
  • Email: [email protected] — replies within 48 hours
  • National Mental Health Helpline: Call 16789 in Bangladesh
  • Family & Friends: Let someone you trust know what's going on — talking about it is the first step

If you feel your gaming habits are getting out of control, please do not wait — seek help today. Staying healthy is the biggest win of all.

Self-Assessment

Answer these questions honestly. If most of your answers are yes, consider seeking help.

1

Do you often end up spending more than you planned?

2

Do you chase losses with bigger bets after losing?

3

Has gaming caused arguments with your family?

4

Can't stop even when you want to?

5

Have you borrowed money or spent your savings on gaming?

If two or more of your answers are yes, please contact our support team.

Protection Tools

Deposit Limit

Keep your spending in check

Time Limit

Manage Your Sessions

Cooling-Off

Temporary Break

Self-Exclusion

Extended Break

Reality Check

Regular Alerts

Game History

Transaction Review

Helpful Links

Responsible Gaming FAQ

Whatever questions you have, the answers are right here

After logging in to 97bet, go to "Account Settings" and click on "Responsible Gaming." There you will find all the tools — deposit limits, session time, cooling-off, and self-exclusion. Any tool you enable takes effect immediately.

You won't be able to access your account until the self-exclusion period ends. Once it expires, you can reactivate your account through our support team — though a short cooling-off period will apply.

Start by talking to them calmly and without judgment. Express your concern rather than placing blame. If needed, reach out to 97bet support — we can guide family members too. You can also contact the National Mental Health Helpline at 16789.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period (Cooling Period) — this is intentional, to prevent impulsive decisions.

If a violation is detected during verification, the account will be immediately suspended, all deposited funds will be returned, and all winnings will be voided. 97bet does not support underage gaming under any circumstances.

Play Responsibly, Play Enjoyably

Welcome to a safe gaming environment at 97bet. Register now and take advantage of our responsible gaming features.

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